Question 1

How often do you release new scents?

Accepted Answer

I really love to have scents in my house that change with the seasons.
I release new scents for fall, winter, Valentine's Day, spring and summer.
 
I may on occasion have limited edition releases as well.
 
The best way to keep up with the latest, is to sign up for my newsletter, or follow me on Facebook or Instagram.

Question 2

How fragrant can I expect the candles and wax melts to be?

Accepted Answer

This can definitely vary from candle to candle depending on the actual fragrances used in the blends.  Some are just stronger than others.  I do try to list their scent strength on the website - you'll see it says Strong Throw, Medium or Light Throw, that means how far the scent will throw, so essentially how strong it is.  We do all have different sniffers though, and different smells happening in our homes, so I do my best to estimate, and say how they throw in my house, in my opinion.
 
An 8 oz. candle will typically fill a small to medium sized room, but are not so overpowering to fill an entire house.  If that's what you are going for, I would suggest having a few, or wax melts in burners around the house.

Question 3

How long do the candles last?

Accepted Answer

The 8 oz. candles typically burn for about 40 hours.  For safety, and the longevity of the scent in the candle it's best to burn them 3-4 hours at a time.

Question 4

What do I need to know to burn my candle safely and make it last as long as possible?

Accepted Answer

EVERY TIME YOU BURN YOUR CANDLE
Please trim your wick to about 1/4 inch tall.
This keeps it from burning too hot and reduces smoking.
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THE FIRST TIME YOU LIGHT YOUR CANDLE
Please trim the wick to about 1/4 inch (I leave them a bit long in the jars just in case they expand or contract during weather changes)
Please let it burn until the wax pools all the way to the edge of the jar.
This may take approximately 3 hours.
This ensures that it won't tunnel down and your candle will have a longer happier life.
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PLEASE DON'T BURN YOUR CANDLE FOR MORE THAN 3-4 HOURS AT A TIME.
Not only will it be very hot, the deeper you let the burn pool get, the more fragrance is burned out of it.  Which means that once it hardens and you light it again, you may have less or no fragrance left in that section.
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​MAKE SURE YOUR CANDLE IS SITTING ON SOMETHING HEAT RESISTANT.
The candles do get hot, please be sure they are kept on a flat surface, and one that won't allow any burning or scorching underneath.
 
STOP BURNING YOUR CANDLE WHEN THERE IS ABOUT 1/2 AN INCH OF WAX IN THE BOTTOM
This is so that it doesn't burn anything or get the bottom of the jar too hot.  Always put your candle on something that won't burn and is not flammable.
If you are concerned about wastage, you can scoop it out and put it in a wax warmer.
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NEVER PLACE YOUR CANDLE NEAR A DRAFT OR A FAN
This can cause the flame to be unsafe and your candle to burn unevenly which will reduce its burn time.
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NEVER LEAVE YOUR CANDLE UNATTENDED OR WITHIN REACH OF KIDS, PETS OR ANY FLAMMABLE ITEMS!
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The jar may get hot!  Careful!
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Question 5

I don't like the scent!

Accepted Answer

I am NOT able to accept returns or exchanges on used products.

It's a great idea to smell samples before purchasing. You can definitely come by my house and smell what I have available, text me (Jenn) at 403-504-7101!
Or if you'd prefer, you can check them out at any of the wonderful retail stores that carry my products.
Selection will vary depending on location.

Question 6

I can't find _____ (insert product name or scent here) on the website.  Can I get it again?  Will you be offering it again in the future?

Accepted Answer

I have an Essential Collection that is available all year and the rest come and go.
On occasion I can't get a part of the fragrance blend anymore, or don't plan on re-ordering, so anything can be limited edition and only available once. If you love it, best buy a few!
BUT if there is something you LOVE and CAN'T LIVE WITHOUT, send me a quick message, I may have enough fragrance left over to make you one, lunahrincandles@gmail.com (lunahrincandles@gmail.com)or 403-504-7101.

Question 7

I have a team/organization/class and would love to run a fundraiser!  Is that something you do?

Accepted Answer

I sure do!
Please fill out this short questionnaire to tell me about the project, and I'll be in touch ASAP! (https://form.jotform.com/240616822857058)

Question 8

I have a store and I'd love to sell your candles!  Do you offer wholesale pricing?

Accepted Answer

I do offer wholesale pricing with a minimum order, and am especially looking for wholesalers outside of Medicine Hat.
Please fill out the short questionnaire HERE and I'll be in touch! (https://form.jotform.com/240685355786268)

Question 9

I am looking to buy a larger quantity to gift to clients, or use as wedding favors!  Do you offer discounts for large orders?

Accepted Answer

I do provide a discount for larger quantity orders for real estate agents, insurance agents, and anyone else looking for great gifts for clients.
I can customize the labels with your logo as well!